FAQ
Frequently asked.
Short answers to the questions teams ask before they switch.
Do visitors need to download an app?+
No. Cheqrd guides open in any mobile browser. Scan, view, done — no install required.
Can I change content after printing the QR?+
Yes. Every Cheqrd code is dynamic. Update your guide and every printed sticker resolves to the new content.
What if I have dozens of locations?+
The Scale plan supports unlimited locations, team roles, and brand inheritance across every venue.
Will it work in multiple languages?+
Yes. Cheqrd detects device locale and serves the matching translation when you publish one.
How are scans tracked?+
Every scan is tagged with code, location, device, locale, and referrer. You can export to CSV or query the API.
Is my data secure?+
All data is stored with row-level security and tenant-aware access control. We never sell or share visitor data.
Can I use my own domain?+
Custom domains are available on the Scale plan. We handle the SSL setup for you.
How do I add team members?+
Invite by email from the Team section. Roles are scoped per organization and per location.
What payment methods do you accept?+
All major credit cards via our billing provider. Annual invoicing is available on Scale.
Do you offer a free trial?+
Starter is free forever. Growth includes a 14-day free trial — no credit card required.